FAQ
You can easily access your account and check your balance using our mobile or web application.
Click here to download the app and follow this video tutorial for step-by-step guide to install the app. Note the app is available for Android users for now. While we are working to make it available for iOS (iPhone) users, iOS users can make use of the web version to access their account and carry out their daily transactions.
Please contact us, if you need further assistance.
No, you don’t have to come to the office. You can open a personal or corporate account from the comfort of your home.
Click here to open a personal account and for corporate account click here
Please navigate to the contact us page here, we have a few options on how to reach us.
You can as well reach out to your relationship manager if you need to talk about it immediately.
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You can send the repayment directly to your Royal Exchange MFB account. Log on to the mobile app to get your account number or reach out to us for your account details.
DO YOU HAVE OTHER CONCERNS?
We will be glad to answer all your queries. Please contact us via email, phone call or our contact form.